Case Study on App-development
Project Overview
Lichi is a tiffin service management application designed to simplify how home-style food providers and their customers manage daily meals. The platform brings clarity, predictability, and control to a process that is often informal and fragmented - daily menu sharing, confirmations, and billing.
The core idea behind Lichi was to replace manual calls, messages, and guesswork with a single, organized system that works for admins, providers, and customers alike.
The Problem Lichi Solves
Traditional tiffin services rely heavily on phone calls, WhatsApp messages, and verbal confirmations. This often leads to confusion around daily orders, wasted food, billing disputes, and operational stress for providers.
Lichi was built to introduce structure without complexity—making daily meal planning smoother while respecting the personal nature of home-cooked food services.
The goal of Lichi was not to disrupt how tiffin services work, but to organise them intelligently, making daily planning predictable for providers and effortless for customers.
Tiffin Providers: From Guesswork to Certainty
For tiffin providers, Lichi acts as a daily planning assistant.
Providers onboard through a dedicated app where they can create weekly or weekend menus based on how they naturally plan meals. They can control availability for day and night tiffin services using simple ON/OFF toggles and manage their customer list with ease.
Each night, providers publish the next day’s menu to active customers. Once responses are collected and the cutoff time passes, the system shows the exact number of tiffins required. This allows providers to plan ingredients accurately, reduce food wastage, and manage time more efficiently.
Customers: Simple Choices, Clear Records
From the customer’s side, Lichi removes daily friction.
Customers can view daily and weekly menus shared by their provider and receive notifications when a new menu goes live. For each day, they simply choose Yes or No for tiffin—no calls, reminders, or follow-ups required.
Over time, customers can track their monthly tiffin usage and bills directly in the app, giving them transparency and control over their spending.
What Makes Lichi Effective
Predictable Daily Planning
Providers know exactly how many tiffins to prepare each day.
Simple Customer Decisions
A single Yes/No action replaces repeated communication.
Automated Billing Logic
Monthly bills are generated based on actual daily selections.
Reduced Food Wastage
Accurate counts prevent over-preparation.
Transparent Records
Both providers and customers can track usage and billing clearly.
Scalable Operations
The system supports growth without changing the workflow.
How Lichi Works: A Daily Flow That Feels Natural
Lichi is designed around the natural rhythm of a tiffin service rather than forcing users into constant interaction. Instead of repeated reminders, follow-ups, or last-minute coordination, the platform follows a predictable daily cycle that both providers and customers can rely on.
Providers create menus for the week or weekend.
Every night, the next day’s menu is published.
Customers receive a notification when the menu goes live.
Customers confirm their tiffin choice (Yes or No).
After the cutoff time, providers see the final tiffin count.
Billing is automatically tracked based on daily selections.
This flow aligns with real daily routines, ensuring minimal interaction but maximum clarity.
From Informal Tiffin Coordination to a Structured Daily System
Tiffin services traditionally rely on calls, messages, and manual follow-ups to manage daily meals. While personal, this approach creates uncertainty in demand, frequent miscommunication, food wastage, and unclear billing at the end of the month.
Lichi replaces this fragmented process with a predictable, role-based workflow that aligns with real-life routines. By structuring menu sharing, confirmations, and billing into a single system, Lichi brings consistency and visibility to both providers and customers—without changing how tiffin services fundamentally operate.
The result is a calmer, more reliable tiffin experience—one that introduces structure and visibility without disrupting the personal nature of home-style food services.
Existing Tiffin System | Lichi Platform |
Daily coordination via calls or WhatsApp messages. | Centralized app-based communication. |
Customers forget to confirm meals. | Yes/No confirmation for each day. |
Uncertainty in daily tiffin count. | Exact tiffin count after cutoff time |
Food wastage due to over-preparation. | Accurate planning based on confirmed demand. |
Manual monthly billing calculations. | Automatic billing based on daily selections. |
No clear usage history for customers. | Transparent monthly usage and billing view |
Looking to Digitize Your Tiffin or Meal Service?
Lichi shows how everyday service businesses can benefit from thoughtful, workflow-driven software. If you run a tiffin service, home-style food operation, or subscription-based meal business, the right platform can bring clarity, predictability, and growth—without losing the personal touch.
At Triosphere Tech, we build management systems that fit real routines, not forced processes—covering providers, customers, billing, and operations in one connected platform.
Planning to digitize or scale your service?
Contact us to discuss a solution built around how your business actually works.
Outcome
Lichi transforms tiffin services from an informal, manual process into a structured, dependable daily system. Providers gain confidence and predictability, customers enjoy convenience and transparency, and admins maintain oversight without micromanagement.
The result is a platform that respects the personal nature of home-style food while introducing the operational clarity needed for sustainable growth.
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